at Don Joe Auto Body Shop in Great Neck, NY

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CALL: (516) 466-2828


CALL: (516) 466-2828

Can my insurance company tell me where to have my car repaired?

According to section 2610 of the New York State Insurance Law, you have the right as the owner or lessee of your vehicle to have your car inspected and repaired at the auto body shop of your choice. If you have not reported the claim to your insurance company, come straight to Don Joe Auto Body of Great Neck, NY, and we will take care of the claim process for you.

Do you work with my insurance company?

Don Joe Auto Body works with all insurance companies. We are a Full Claims Center, which means that we work directly with the insurance company, from start to finish, on all aspects of the repair. This includes processing the initial claim, assisting with paperwork, and getting the estimate. We want our customers to be worry-free.

If I receive an estimate directly from my insurance company, but the amount seems too low, do I have to accept the estimate?

The initial estimate you receive from the insurance company only reflects their visual inspection. Insurance companies know that there will be additional parts and labor needed beyond their initial assessment. Their evaluation is not the final cost for the repairs. Once the vehicle arrives at Don Joe Auto Body, we remove damaged parts to complete a more thorough inspection. If necessary, we will notify the insurance company of any extra cost that is necessary. Once your vehicle is in Don Joe's hands, you can relax knowing it's with the best.

Is my car repairable if there is structural damage?

Yes, your vehicle is repairable if there is structural damage. Don Joe Auto Body uses the latest in structure repair and alignment equipment. We also use factory OEM repair procedures to restore your vehicle to the manufacturer's specifications.

I was in a collision and am unable to drive my car. What should I do?

Call Don Joe Auto Body: 516-466-2828 . For your convenience, we offer 24-hour emergency towing. Our drivers are certified to provide full-service towing and are exceptionally knowledgeable on how to tow luxury cars. Additionally, we hold expert-level certifications in collision repair from the following manufacturers:

Do I need to make an appointment to obtain an estimate?

Customers do not need to make an appointment to obtain an estimate. Just come in to Don Joe Auto Body during regular business hours, and we're happy to help. One of our onsite NYS licensed Auto Adjusters will gladly assist you with quotes for insurance claims. Our regular business hours are:

Monday – Friday: 8:00 AM to 5:00 PM
Saturday: 8:00 AM to Noon

I don't have time to bring in my car. Can Don Joe Auto Body pick it up?

Of course. We offer courtesy pick up and delivery of all vehicles. Just call Don Joe Auto Body at 516-466-2828 to schedule a time that works best for you.

Do you offer car rental services during repairs?

To provide the utmost convivence for our customers, Don Joe Auto Body has Enterprise Rental Cars located onsite. Should you need to rent a car while your vehicle is in for repairs, we are happy to provide you with this service.

I-Car Certified Auto Repair

Our expert I-Car Gold Class certified technicians are trained in aluminum repairs, replacement parts, and aluminum welding. We use only the highest quality equipment, parts, tools, and materials for all of your auto body repair needs.

Why I-Car Matters

Courtesy Pick-Up & Delivery

In addition to our 24-hour towing services, we provide white-glove vehicle pick-up and delivery. If you feel pressed for time, and can’t get your vehicle to the shop, give us a call. We'll gladly offer this service to all Don Joe customers.

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What Our Customers Say

I went to Don Joe Auto Body because someone hit my Tesla from the back. Victor walked me through the whole process. He got my car fixed and ready before the promised time which was phenomenal. He ALSO washed and detailed my car at no extra cost, updated the software on my car, fixed my tint that was peeling AND polished out a scratch I had all at no extra charge. These guys are amazing! I highly recommend them!

- RHamza Khamisa

Flawless paint/chip correction work done by the shop on my vehicle. Victor is a gem. A+ service.

- Matt Toscano

Excellent service, repairs are of the highest quality. Very friendly, professional and knowledgeable staff. Your car in good hands.

- Yuri Tutunik

Bodywork from tree limb hitting the roof of my Subaru STi turned out great.  Paint match and finish are perfect.  Repair done 6 days ahead of schedule.  Team was very professional.  This place is legit.  Totally recommend.

- Stephen Gecewicz

Excellent service performed in a timely manner. I have now taken two different vehicles here and I'm very happy with both the work done and the professional attitude and help from Victor.

- David Roman
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Full Service Auto Repair in Great Neck

By providing a wide range of services for auto body and auto repair needs you can access the best of one company with one call

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Don't let auto repairs & insurance claims slow you down. With over 70 years of experience, we have the expertise to guide you through the entire process from start to finish.

Auto Collison
Don Joe Exterior Building

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Call or Text 516-466-2828

Don Joe offers free 24-hour vehicle towing for any Tesla. Ask us about our courtesy vehicle pick-up and delivery service.